from this version ,we create a mega folder for update this plugin
update to lastest version
Fix: Resolved a vulnerability in attachment uploads
Fix: Unresolved ticket count was not displaying correctly on the dashboard
Fix: Login issues occurring in certain cases
Fix: Database notices appearing on older MySQL versions
* New: Learning Management System (LMS) Plugin Integration Add-On (Premium)
* New: Organize and categorize your tickets with tags for better management
* New: Avoid conflicting actions by agents with this new agent collision detection feature.
* New: New action added in the thank you setting. You can directly open the newly created ticket.
* Fix: Attachment links in notifications do not show for the attachment custom field
* Fix: Conditions not working for customer fields
* Fix: Translation does not work for default filters
* Fix: Login not working for some users
* Fix: Reply and close ticket action add an incorrect log
* Fix: GET /wp-json/supportcandy/v2/tickets API not working
* Fix: Unable to download docx and zip file attachments on some servers
Updated
SupportCandy – Agentgroup 3.0.0
SupportCandy – Assign Agent Rules 3.0.2
SupportCandy – Automatic Close Ticket 3.0.2
SupportCandy – Canned Reply 3.0.3
SupportCandy – EDD Integration 3.0.1
SupportCandy – Email Piping 3.0.7
SupportCandy – Export Tickets 3.0.3
SupportCandy – FAQ Integration 3.0.2
SupportCandy – Knowledgebase Integration 3.0.2
SupportCandy – Print Tickets 3.0.3
SupportCandy – Private Credentials 3.0.2
SupportCandy – Reports 3.0.2
SupportCandy – Satisfaction Survey 3.0.2
SupportCandy – Schedule Tickets 3.0.1
SupportCandy – SLA 3.0.1
SupportCandy – Timer 3.0.2
SupportCandy – Usergroup 3.0.3
SupportCandy – Woocommerce 3.0.5
SupportCandy Gravity Form Integration 3.0.2 SupportCandy Email Piping 3.0.5 SupportCandy Woocommerce Add-on 3.0.4 SupportCandy Print Tickets 3.0.2 SupportCandy Knowledgebase Integrations 3.0.1 SupportCandy Faq Integrations 3.0.1 SupportCandy Private Credentials 3.0.1
- New: Hooks added for before and after widgets to enable adding custom widgets if required.
- New: CSS classes added for thread elements to distinguish customer reply or agent reply.
- Fix: Removed auto-scroll from frontend.
- Fix: Unable to remove the placeholder from string translations.
- Fix: Create ticket not working if captcha credentials missing.
- Fix: Added few missing translation text.
- Fix: Default value for custom fields Status, Category and Priority is now a required field.
- Fix: Few framework scripts printing on all pages even if set for custom pages.
- Fix: Add-on license activation does not work if site_url and home_url is different.
- Fix: Attachment does not download if site_url and home_url is different.
- Fix: Multi-select required field validation not working in the ticket form.
SupportCandy Email Piping 3.0.3 SupportCandy Woocommerce Add-on 3.0.3 SupportCandy Reports 3.0.2